We're here to help you get the most out of ArtPromt. Find quick answers or contact our team directly.
Have an issue, billing question, or feedback? Send us an email and our support team will get back to you within 24–48 hours.
Email SupportReport objectionable content, intellectual property concerns, or safety violations. We investigate and resolve reports within 24 hours.
Report ContentWant to permanently delete your ArtPromt account and all associated AI creations? Follow our self-service guide.
Delete AccountCredits allow you to generate images and videos using state-of-the-art AI models (such as MiniMax H3 Max and OpenAI GPT Image 2). Each generation costs a fixed number of credits displayed before you submit. You can earn credits through daily bonuses or purchase packs.
Subscriptions are managed directly through your app store account:
• Apple iOS: Open iPhone Settings > Tap your Apple ID > Subscriptions > ArtPromt > Cancel Subscription.
• Google Android: Open Google Play Store > Tap Profile icon > Payments & subscriptions > Subscriptions > ArtPromt > Cancel.
Because in-app purchases are processed securely by Apple and Google, refund requests are handled according to store policies:
• For iOS: Visit reportaproblem.apple.com.
• For Android: Visit Google Play Account Order History to request a refund.
Tap the Report (flag icon) button directly on any post in the Explore feed, select the violation reason, and submit. If you are the creator or a moderator, you can also tap the Delete (trash icon) button to remove the post immediately.
Yes. Your uploaded assets are only used to execute your requested AI generation through secured cloud endpoints. We never sell your personal information or media to third parties.
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